Terms & Conditions
Welcome to Aurelia Sovereign Travel. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.
1. Services Overview
Aurelia Sovereign Travel provides curated, luxury travel planning and concierge services tailored to individual client preferences. All travel arrangements are designed to deliver a seamless, elevated experience.
2. Booking & Payments
- All bookings are subject to availability and confirmation.
- A deposit or full payment may be required to secure your reservation.
- Prices are subject to change until confirmed.
- By confirming a booking, you agree to all applicable supplier terms (airlines, hotels, etc.).
3. Cancellations & Refunds
- Cancellation policies vary depending on the travel provider.
- Certain bookings may be non-refundable or subject to cancellation fees.
- Refund timelines depend on third-party providers and are not controlled by us.
4. Travel Documentation
Clients are responsible for ensuring all required travel documents (passport, visa, health requirements) are valid and up to date. We are not liable for denied entry due to incomplete or incorrect documentation.
5. Changes & Modifications
Any request for changes after booking confirmation may be subject to additional charges and availability. We will make every effort to accommodate modifications where possible.
6. Third-Party Services
We act as an intermediary between you and travel providers. We are not responsible for the acts, errors, or omissions of third-party suppliers, including delays, cancellations, or service issues.
7. Liability
Aurelia Sovereign Travel is not liable for:
- Travel delays, cancellations, or disruptions
- Loss, injury, or damage during travel
- Force majeure events (natural disasters, strikes, pandemics, etc.)
8. Intellectual Property
All website content, branding, and materials are the property of Aurelia Sovereign Travel and may not be used or reproduced without permission.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy and is used solely to provide and enhance your travel experience.
10. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.